Frequently Asked Questions
Q: How do I commission a painting?
A: I would love to work with you, or your designer, to create the perfect piece of art for your needs. To secure a commission, I require a signed contract and a deposit of 50% upfront with a mutually agreed upon commencement date. Completion time will be discussed, but varies according to individual works.
Q: What about shipping?
A: Shipping: Due to the varying size, weight and destinations of each painting, we are currently offering a shipping option through a third party Austin vendor (Pak Mail). We will deliver the purchased painting to the vendor and order packing and shipping, and customer will deal directly with vendor for shipping charges.
Q: What about Returns?
Due to the fragility of painted canvases we do not offer returns on shipped items. For local pick ups (Austin area), we offer a 48 hour approval policy. Once purchased, all sales are final.
Q: Do you have framing options?
A: We can offer framing options through Frame Destination, or can advise you about best framing choices for you to pursue with a local framing company. For either option, contact us at firstname.lastname@example.org or 512-417-7298 to discuss.